Frequently asked questions
How do I get my files?
You’ll receive an email with your download link right after purchase.
Just open it, download, and enjoy — instantly.
Can I return a digital product?
Digital items can’t be returned, but we’re here to help.
If anything isn’t working, email hello@blululi.com and we’ll fix it.
Will I lose access to my files?
No — you can re-download them anytime from your email link or your Blululi account.