Black Cat Illustration Hoodie - Cozy Charm in Deep Hues

Refund policy

Blululi pieces are created just for you, with the best materials in the industry.

Our promise to each and every customer is to deliver high-quality, meaningful creations — designed to inspire and made with care.

Please allow 2–5 business days for crafting and fulfillment on physical items.

Digital products are delivered instantly after checkout.

Wash with warm water, up to 105°F or 40°C.
Use non-chlorine bleach if needed.
Tumble dry on a medium setting.
Iron on a low heat setting, using steam or dry.
Do not dry clean.

Good Things Take Time (But Not Too Long)

Orders ship within 7 days: we handle everything with care and without rushing—just the way you like it. Once handed over to the carrier, you'll receive your package in 2-5 business days. You can track it obsessively or forget about it completely until it arrives: we support both approaches.

Returns & Refunds: The "Something Went Wrong" Policy

We want you to love what you bought from Blululi. If an item arrives damaged, defective, or simply isn't what you ordered, we’ll make it right—promise.

Here’s how it works:

• Damaged or defective item? Full refund, no questions asked.
• You have 30 days from the date of purchase to let us know.
• Items must be unused and in the same condition you received them.
• Email us at hello@blululi.com: we are real people and we always respond within 1-2 business days.

We aren't a faceless corporation. If there’s a problem, just reach out. We’re here to enjoy the journey with you, without the unnecessary drama.

Policy subject to change, but we’ll always keep it reasonable.